At Nester24, your satisfaction is our top priority. If you’re not completely satisfied with your purchase, we’re here to help.

Returns

• Eligibility: Items must be returned within 30 days of delivery.
• Condition: Products must be unused, in their original packaging, and include all accessories or tags.
• Non-Returnable Items: Certain items like personal care products, cosmetics, and perishable goods are not eligible for returns unless defective.

Refunds

• Approval Process: Once we receive and inspect your return, we’ll notify you of the approval or rejection of your refund.
• Processing Time: Approved refunds will be processed within 7-10 business days and credited to your original payment method.
• Shipping Costs: Return shipping costs are non-refundable unless the return is due to a defect or our error.

Exchanges

If you need to exchange an item for a different size, color, or replacement, please contact us. Exchanges are subject to stock availability.

How to Initiate a Return or Refund

Contact our support team at:
Phone: (064) 332-1233
Email: support@nester24.com
Address: 451 Wall Street, UK, London

Provide your order number, reason for return, and any supporting photos for defective items.

Important Notes

• Sale items are non-refundable unless faulty.
• We reserve the right to refuse returns that do not meet the above criteria.